We’re Hiring

Let’s build something great together! We’re looking for talented, self motivated individuals to build awesome stuff with our team!

Sales Account Manager

Full-Time
Allendale, MI

BizStream is a hybrid work digital agency located just outside of Grand Rapids, MI, specializing in website development, branding, and creative design services. We work with ambitious clients across many different industries to develop solutions that matter—and we’re looking for a Sales Account Manager who can do the same.

As a Sales Account Manager, you’ll be responsible for finding new, and nurturing long-term relationships with our clients while driving their strategic digital initiatives forward. Your goal is to grow our client base, ensure client satisfaction, and work with our team to deliver solutions that solve real business problems.

You’ll act as one of the primary contacts for client accounts, advocating for their goals while aligning BizStream’s capabilities to deliver exceptional value. Expect a fast-paced and collaborative environment with a focus on relationships, strategy, and problem-solving.

Key Responsibilities

Assist with prospecting new client account targets and target lists
Manage a portfolio of multiple client accounts
Build and sustain strong and long-lasting relationships with decision makers at client accounts
Support the new business process, including prospect evaluation, proposals and pitching, and preparation of client contract materials
Assist with developing agency customer success stories and case studies
Accountable for the good standing of new client relationships, ensuring client agreements are mutually understood, executed, and actively managed
Identify opportunities to cross-sell and expand BizStream’s service offerings within client accounts

What You Bring

Essential Skills & Experience

3–5 years in account management at a digital agency or tech company
Excellent verbal and written communication skills
Strong ability to manage multiple accounts and complex client needs
Proficiency with contract materials (MSAs, SOWs, SLAs, estimates)
Experience leading internal teams and providing client-facing strategic guidance

Bonus Skills

Familiarity with CMS platforms like Kentico, WordPress, or Sitecore
Understanding of CRM and marketing automation tools (e.g., HubSpot, Salesforce)
General technical acumen, especially in website development and digital marketing
Brings an established book of business and trusted client relationships
A general understanding of AI tooling and use cases