isolved

Improving User Experience and Engagement for a Leading HCM Platform

isolved is a leading provider of human capital management (HCM) solutions, empowering organizations to streamline HR, payroll, and benefits within a unified platform. The isolved People Cloud connects data across the entire employee lifecycle to drive efficiency, improve retention, and create better employee experiences. By integrating artificial intelligence, isolved helps companies make data-backed decisions, predict trends, and optimize workforce management.

Laptop, tablet, and mobile mockups showing isolved’s Knowledge Hub and homepage design highlighting employee experience.
Services
Design, Web Content Strategy
Industry
Professional Services, Software & Security
Live Site

Project Goals

BizStream partnered with isolved to enhance its marketing website, better reflecting the sophistication of the isolved People Cloud platform. The project focused on improving the user experience through refined navigation, optimized page layouts, and stronger calls-to-action—creating a smoother, more engaging visitor journey that supports long-term growth.

Results

Early feedback and engagement metrics from the redesigned pages showed measurable improvement. isolved’s team saw higher interaction rates and clearer user journeys, validating the value of a thoughtful and collaborative design process. The new design system also set the stage for continued enhancements across the site.

Laptop mockup featuring isolved’s Culture page with a banner image, text about employee experience, and a Top Workplaces badge.

Having BizStream as part of the team is great support. I’m able to look back at the design documents as a vision board, and I feel like it’s taking us 90 yards down the field.

Steve Wright
Director, Web & Search Experience, isolved

Challenges

While isolved’s website offered valuable content, it needed a more intuitive structure and modernized design. The team faced key challenges, including:

Tablet and mobile mockups displaying the isolved Benefits Services webpage and mobile navigation menu.

Solutions

BizStream collaborated closely with isolved’s Web & Search Experience Director and development team to identify improvement opportunities and deliver impactful updates. Together, we:

Mobile and tablet mockups of the isolved Content Library page, showing resource filters and downloadable reports.

A Partnership Built for Impact

isolved approached this website redesign as a strategic opportunity to elevate user experience and better reflect the sophistication of the isolved People Cloud platform. From the start, isolved’s team valued BizStream’s ability to collaborate closely, provide thoughtful recommendations rooted in user experience principles, and align with their internal planning and execution workflows. By working together through discovery and design decisions, isolved and BizStream delivered improvements that led to clearer navigation, stronger engagement flows, and a more scalable design system that supports ongoing evolution of the site.

Desktop monitor mockup showing the isolved Benefit Services page with a hero banner, bright blue accent bar, and call-to-action buttons.

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