Ozarks Electric Cooperative

Empowering a Member-Owned Cooperative with a Modern Digital Experience

Ozarks Electric Cooperative is a member-owned utility company that provides reliable, affordable electricity to homes and businesses across Northwest Arkansas and Northeast Oklahoma. With a strong focus on innovation and community service, Ozarks Electric has expanded its offerings to include advanced energy solutions and high-speed fiber internet through its subsidiary, OzarksGo. The organization is dedicated to improving the quality of life for its members through dependable service, modern infrastructure, and a commitment to sustainability.

Responsive design mockup of Ozarks Electric Cooperative website on laptop and mobile devices.
Technologies
Storyblok
Services
Design, Development
Industry
Energy, Government, Nonprofit
Live Site

Business Goals

Ozarks Electric partnered with BizStream to reimagine its primary website, ozarksecc.com—the organization’s main communication hub for both members and the public. The goal was to enhance design, usability, and technology while modernizing the digital experience to better reflect Ozarks Electric’s innovative approach to energy and connectivity.

To achieve this, the project focused on:

  • Improve search and information architecture to make it easy for users to find essential information.
  • Deliver an engaging, modern design that reflects Ozarks Electric’s trusted brand and community focus.
  • Simplify content management so internal teams can easily update pages, news, and alerts.
  • Add automation and tools such as an outage banner, blog, and solar calculator.
  • Optimize accessibility and SEO for a broader, more inclusive digital experience.
  • Prepare for the future with a modern tech stack and scalable CMS.

Results

The redesigned Ozarks Electric Cooperative website delivered measurable improvements in performance, accessibility, and content management. Powered by Storyblok and BizStream’s Web Accelerator for Storyblok, the site now loads faster, performs stronger in search, and gives internal teams the freedom to create and update content effortlessly, all while improving the member experience.

0 %
Reduction in clicks to access common member tasks
+ 0 %
Accessibility Score Improvement
0 %
Page Load Time Improvement
0 %
Overall Site Performance Increase
Desktop view of Ozarks Electric Cooperative’s outage center page displaying live outage map.
Laptop view of Ozarks Electric Cooperative’s homepage featuring quick access to billing, service, and energy tools.

BizStream’s team made the process seamless from start to finish. Their clear communication and ability to stay on schedule kept everything on track, and the new site’s flexible components have made content management so much easier for our team.

Holley Denton
Project Manager, Ozarks Electric Cooperative

Challenges

Ozarks Electric’s previous website was difficult to navigate, deeply nested, and built on a limited CMS that restricted customization. The communications team struggled to present information in flexible, engaging ways or automate key updates like outage alerts. With content duplication, dated design, and limited control over layout, the website no longer supported the cooperative’s evolving communication needs.

Mobile and tablet screens displaying Ozarks Electric Cooperative’s Safety and Reliability and About Us pages.

Solutions

BizStream delivered a modernized digital platform powered by Storyblok and enhanced with BizStream’s Web Accelerator for Storyblok, providing Ozarks Electric with flexible layout options, component-based design, and a streamlined editing experience.

Key solutions included:

Mobile and tablet devices showing Ozarks Electric Cooperative’s Energy Solutions and cooperative benefits pages.

A Partnership Built for Impact

From the beginning, Ozarks Electric and BizStream worked side by side to modernize the digital experience and strengthen member engagement. Together, the teams:

This partnership resulted in a website that’s not only visually engaging and easy to maintain but also ready to evolve alongside Ozarks Electric’s future innovations.

Desktop homepage of Ozarks Electric Cooperative website highlighting “The Cooperative Difference” section.

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